Have you worked previously in Omni Channel support / as Support Engineer, or a bit more "Dutchie" as Functioneel beheerder / Applicatiebeheerder and are you ready to make an impact in our Omni Channel department? Are you not afraid to take charge in the most important application processes? Are you the type of person that gets things done and keeps his or her head calm? Then definitely keep on reading this vacancy!
As an Application Coordinator you will be responsible for the functional aspects of multiple systems, like our omnichannel platforms; Website, App, Instore applications and business support workflow systems.
You’ll solve day-to-day issues and communicate those to stakeholders as if it’s your second nature. You’ll monitor the performance and daily system within the Omnichannel department.
You will be the first point of contact for internal stakeholders, customer service and external parties. You actively think about the optimal workability and reliability of the systems. You will identify the root cause of issues, often in collaboration with development teams, verify and test bugs, bug fixes and provide solutions. You obviously do not lose sight of the existing work processes and organizational requirements.
You enjoy the interaction with colleagues, development and commercial teams, problem solving, and looking for ways to make our processes better.
Your main areas of work include:
Sometimes it’s easier to keep it short and sweet. If you live by that philosophy, you are likely to be the person we are looking for. Ideally to fulfill this vacancy, you know your way in Salesforce Commerce Cloud, Jira, Confluence and Google Analytics. What do you need?
We are a place for people who have a passion for creating great products and world-class service to our end-consumer and colleagues: a place for people to grow, to be future stars, and who want the opportunity to develop both themselves and their teams.
Do you want to join our growing Hunkemöller headquarters team? Please click on 'apply now' to send your motivation + resume (in English). Please note that as the internationally successful company we are, the whole application process will be in English.
If you have any questions, please contact our HR department, Tel-Nr. (0031)35-646 5118.
For this role, we’re not looking to work with external agencies.