Hunkemöller is looking for an IT Service Engineer (m/f) to strengthen our IT support team, based at our international headquarters in Hilversum near Amsterdam. Hunkemöller is an international lingerie brand with over 900 stores worldwide. To continuously improve the ‘World Class Service’ we offer to our customers, we’re in a constant state of ‘change and strive’ to find even more exciting ways to shop in the future. This requires an advanced IT infrastructure that supports both our store colleagues and the employees based in all our local head offices. To deliver IT “World Class Service” to our internal stakeholders, we’re searching for an additional team member to join our IT support office.

You'll support our Hunkemöller employees with these main tasks:

  • For occurring issues in our HQs worldwide, you'll support especially in 2nd and 3rd line
  • You'll be planning or working on smaller IT Projects related to our Stores. Main aims here are service improvements, system changes or ad hoc requirements
  • Communicating and guiding our employees through problematic situations to solve them as soon as possible
  • You'll monitor and priorities issues, together with your colleagues in our IT Support team
  • You'll work closely with the 1st line IT colleagues for HQs and our Store IT colleagues, depending on the workload

Our ideal candidate:

  • Has finished an ICT related education (HAVO, MBO, HBO, Bachelor or similar, ideally with some work experience)
  • Gained work experience in IT Service for min. of 2 years, ideally in an IT service/support team
  • You have knowledge of AD, operating systems, MS Office 
  • Is truly service minded and eager to solve problems for our employees
  • You're fluent in English (Dutch, German or any other European language skills would be a plus, but not a must), both verbal and written

Hunkemöller strives to be a much-loved, global and social brand. A place where people love to work, are proud of the brand, and where we create true brand ambassadors. Working in a passionate, energetic, design-led and performance-driven environment where our key customer persona 'Shero' sits at the heart of everything we do. Hunkemöller is certified TOP EMPLOYER of the Netherlands 2019, which underlines our people initiatives and achievements.

If you want to join our growing Hunkemöller headquarters team, click on 'apply' to hand in your CV or LinkedIn profile details (in English). In case of any questions, please contact our Recruitment team via +31 (0)35 646 5102.

For this role, we're not looking to work with external agencies.

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