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IT Support Medewerker - Retail Stores / Kassa

Hunkemöller is looking for a POS expert to join our IT team located in Hilversum near Amsterdam.

Hunkemöller is looking for a POS expert to join our IT team located in Hilversum near Amsterdam. The team of Store IT experts currently consists of 3 colleague supporting all POS related systems for our over 900 stores in 2nd/3rd line support and projects only.

Your main tasks will be:

  • Support a project group currently working on the migration to a new POS
  • You’ll be advising, testing and setting up the POS
  • You make sure current store needs are capture and the usability is ensured
  • You’ll understand and react to the needs of the IT Team and the users

You’ll occasionally undertake 2nd and 3rd line support:

  • You’ll monitor, update and keep track of issues in the ticketing system (Topdesk)
  • You’ll support with technical issue of the stores, mainly related to the POS / till systems and related hardware

You are our ideal candidate if:

  • You’re a POS system expert (ideally experience with Cowhill) and know how all about system-testing
  • You have finished an ICT related education (HAVO, MBO, HBO, Bachelor or similar, ideally with some work experience)
  • You enjoy working on big projects
  • You’re truly service minded and eager to solve problems for our employees
  • You’re fluent in English and one other European language we operate stores in (German, Dutch, Spanish, French, Swedish, Danish), both verbal and written

Hunkemöller strives to be a much-loved, global and social brand. A place where people love to work, are proud of the brand, and where we create true brand ambassadors. Working in a passionate, energetic, design-led and performance-driven environment where our key customer persona 'Shero' sits at the heart of everything we do. Hunkemöller is certified TOP EMPLOYER of the Netherlands 2019, which underlines our people initiatives and achievements.

If you want to join our growing Hunkemöller headquarters team, click on 'apply' to hand in your CV or LinkedIn profile details (in English). In case of any questions, please contact our HR department via (0031)35-646 5102.

For this role, we’re not looking to work with external agencies.

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