As an E-com Application Manager (m/f) you will be responsible for the functional aspects of our omnichannel platforms: such as website, mobile app, instore applications and business support workflow systems.

This means you'll monitor the performance within the OmniChannel department; be the technical point of contact and solve day-to-day issues and communicate those to stakeholders as if it's your second nature and play an important role in the continuous development & optimization of the different processes, tools and other critical projects. You enjoy the interaction with colleagues, development and commercial teams, problem solving, and looking for ways to make our processes better.

Your main areas of work include:

Monitor the application processes you are responsible for: from identifying possible bottlenecks to ensuring a fast and optimal solution as monitoring performance and initiate both front - & backend improvements based on customer feedback.
Having a strong working relationship with internal & external stakeholders to ensure optimal technical support and proper delivery.
Coordinate technical planning for campaigns in close collaboration with all stakeholders within the ecommerce department.
Technical ownership of various systems – you'll learn and understand the tools inside and out, so you are able to guide our business partners on ‘what's possible' to support their visions.
Continuous development and optimization of the different processes, tools and other critical projects – by help testing and validate the new functionalities in the systems to ensure stability and quality during and after go-live moments
Picking up requests, questions, malfunctions and bugs to resolve them as quickly as possible and analyze them, translate them into change requests and report them to the various parties.

YOUR PROFILE:

Sometimes it's easier to keep it short and sweet. If you live by that philosophy, you are likely to be the person we are looking for. Ideally to fulfill this vacancy, you know your way in Salesforce Commerce Cloud, Jira, Confluence and Google Analytics. What do you need?

You have a strong passion for e-commerce and retail, where you preferably gained at least 1-2 years of work experience.
Determination, you are a creative problem solver who is willing to tackle and fix any challenge thrown your way.
Strong prioritization and time management skills as well as a strong sense of commitment and accountability
Communication and organization skills, and affinity with software.
Good command of English (both written and verbally)
Good technical troubleshooting and problem resolutions skills.

We are a place for people who have a passion for creating great products and world-class service to our end-consumer and colleagues: a place for people to grow, to be future stars, and who want the opportunity to develop both themselves and their teams.

Do you want to join our growing Hunkemöller headquarters team? Please click on 'apply now' to send your motivation + resume (in English). Please note that as the internationally successful company we are, the whole application process will be in English.

If you have any questions, please contact our HR department, Tel-Nr. (0031)35-646 5102.

For this role, we're not looking to work with external agencies.