Director of Marketing and Communications

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At Hunkemöller we’re looking for an established Director of Marketing & Communications to lead our global marketing and communications function and strengthen our position as Europe’s leading lingerie brand. This newly created role is based in our international HQ in Hilversum near Amsterdam. From here we develop our overall strategy of a much-loved, social and inclusive brand, our design-led products & true Omni Channel customer experience that we deliver to customers around the world in over 900 stores & 21 countries.

In the role of Director of Marketing & Communications you’ll report to the Chief Product Officer and will be part of the Business Leadership Team. On a daily basis, you’ll manage directly the Managers leading all topics around Media planning, Social Media, Content & PR, Traffic & Production, whilst also overseeing Marketing Operations and VM.

Your role is to define & lead the development and execution of a cohesive 360 marketing strategy across all markets, that consistently builds the Hunkemöller brand across all consumer touch points, making sure Hunkemöller becomes the most inspiring and social global brand. You’ll be one of the brand guardians securing  the image of the Hunkemöller brand to ensure that this fits within the Hunkemöller vision and ensure all marketing activities are evaluated and shared within the organisation.

You’ll be the linking pin within Hunkemoller Senior Team and will work in close partnership with Ecommerce, Buying & Design and Finance.

This role  is fully focused on driving brand consistency, alignment, innovation & engagement. Towards the leadership board, you’ll have high visibility & make an impact on decision making when it comes to Marketing & Communication.

For our key partners outside the organization, you’re main point of contact when it come to broader brand & comms decisions.   

Have a glimpse into more job details here:

Main area 1: Marketing strategy & Marcom strategy development and cross-functional implementation of marketing/ commercial calendar

  • Defining and executing the brand marketing & communication strategies, adapting the marketing plans based on consumer needs/insights and ROI/ learnings.
  • Defining the 360 marketing/campaign & overall communications plans (i.e. both above & below the line in all markets, PR/Social media/influencer marketing/online video) and steering everyone involved in this. Mobile first and  digital marketing channel activation are crucial.
  • Lead Kick off annual marketing & marcom strategy alignment (also with Omnichannel department) as well as annual marketing budget requirements.
  • Secure the implementation of marketing campaigns and ensuring the realization of objectives in the strategic marketing plan, monitoring progress, evaluating effectiveness and making adjustments accordingly
  • Making sure all processes (e.g. Concept to Launch) are followed by the responsible manager and the planning is executed. Seeking for continuous improvement of CTL process as key owner to
  • Leading the weekly Marketing meeting involving all marketing departments (incl. Omni-channel/Market intelligence/Creative team/Operations/Visual Merchandising/CSR) and securing follow up of agreed actions.
  • Reporting on a weekly and monthly basis to the Business Leadership Team & the Board on Marcom plans/ROI marketing spend.
  • Communicating with other internal HQ departments (Omnichannel, Design, Buying, Merchandising, Finance, HR, Board)
  • Being leading sparring partner with Facebook/ Google  (YouTube) / media agencies/online marketing agencies;

Main area 2: Brand consistency

  • Ensuring all brand messages (all brand touchpoints) are in line with brand values and brand image (i.e. look and feel and tone of voice).
  • Managing the execution of both above the line (e.g. TVC, OOH, Print, Radio) as well as below the line (e.g. PR, Social, Influencer marketing, Ambassador program) communications for all campaigns and generates visual assets to be used across different media platforms

Main area 3: Management

  • Managing media, social, content development,  PR/Influencer and Operations departments incl local marketing representatives in all key markets.
  • Coordinating cross-functionally the concept to launch process, encouraging a customer-driven culture and a great working atmosphere
  • Coaching and motivating employees and helping them to execute all activities to the best of their abilities.
  • Part of Business Leadership team responsible for defining & monitoring overall business strategies across all markets on both short & longer term.

Main area 4: Budget

  • Responsibility for the marketing budget
  • Monthly budget update after period closure with Controller & Marketing Director

The right candidate brings these competencies:

  • Truly loves customer-centric brand activation and communication, ideally within a fashion / brand scope.
  • Strategic and conceptual thinking
  • Analytical mindset, KPI driven mentality
  • Digital marketing knowledge and hands on experience
  • Be curious, enjoy versatility, be forward thinking, business – focused and strategy centered.
  • Ability to work cross functionally with strong communication skills
  • Excellent organizing and planning skills
  • Coaching and managing direct reports (overall team around 25 people with direct and indirect reports combined). Directly managing Marcom, Traffic and Production (i.e. video/photography).
  • Strong persuading & influencing skills
  • Team player who is a source of energy and inspiration
  • Flexible work attitude with the ability to respond to changing and fast-growing business (not a 9 – 5 attitude); quick problem-solving attitude and creative thinker.

Alexandra Global Marketing & Communications Director

Join our much-loved, social & inclusive brand!

Alexandra Legro - Global Marketing & Communications Director

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Our talent team is here to help you find your dream job at Hunkemöller!

Isa & Genevieve

Corporate Recruitment Team

Your benefits if you join a TOP EMPLOYER:

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Internal Learning Platform

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Flexible Working Hours

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Dynamic and Fast-Paced Environment

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Restaurant on site with freshly-made food

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Lifestyle Workshops

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Collective Company Insurance Discount

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Support in Travel Expenses

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Community Events

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Pension Support

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Staff Discount

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Performance Reviews

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Hybrid Working Module & Home Office Allowance

Proudly presenting our 2021 Fashion Show: